YOU CAN SAY

Hi, this is [your name].  I am the manager of your former office. You are not going to believe what I am about to tell you! (Wait for the agent’s response)

You and I have not had the opportunity to meet, but your name comes up quite often around here and I have only heard great things about you! (Wait for the agent’s response)

I will make my call brief. Very simply, we would love to have you back home! (Wait for agent’s response)

When I say ‘we’ everybody, from our Broker/Owner to our Admin staff and your former colleagues, miss you! (Wait for the agent’s response)

I am not sure if you know this, but we have made quite a few changes since you left.

If the agent asks what changed, you can say: One big change is that I am the new manager!

You can also layer in the tools and resources you and your affiliated agents found the most useful.

We don’t know each other yet and I don’t want to waste your time.

Just know we are always supporting our affiliated agents, and we may be able to offer you some incentives to return, if you qualify.

Would you be willing to meet (virtually if needed) to discuss the details?

If the agent agrees to meet, simply arrange for the appointment.

If the agent refuses to meet or says they are not interested or gives an objection, try the following:

With all due respect, you don’t even know what you are saying ‘no’ to! (Wait for the agent’s response)

Aren’t you curious to see how much we have changed? (Wait for the agent’s response)

I am simply asking you to meet with me and my Broker/Owner (if available) for a cup of coffee. (Wait for the agent’s response)

If this opportunity doesn’t work for you, it’s totally fine.  If nothing else, it would be great to get a chance to meet you and find out for myself why everybody here thinks you are so awesome!