Former Agents- If They Disaffiliated While You Were their Broker/Owner/Manager

YOU CAN SAY

Hi, this is [your name]. It’s been a while! I hope you and your family are doing well.

I know these are crazy times, but I wanted to reach out and let you know we still love you, miss you, and want you back! (Wait for the agent’s response)

Everybody truly misses you and we’ve made quite a few changes since you left.

If the agent asks what changed, you can layer in the tools, resources, or upgrades you and your affiliated agents found the most useful.

We have known each other for a long time, so I won’t waste your time. Just know we are always supporting our affiliated agents, and we may be able to offer you some incentives to return, if you qualify.

Would you be willing to meet (virtually if needed) to discuss the details?

If the agent agrees to meet, simply arrange for the appointment.

If the agent refuses to meet or gives an objection, simply say:

With all due respect, you don’t even know what you are saying ‘no’ to! (Wait for the agent’s response)

Aren’t you curious to see how much we have changed? (Wait for the agent’s response)

I am simply asking you to meet with me for a cup of coffee! You at least owe me that! (Wait for the agent’s response)

If this opportunity doesn’t work for you, it’s totally fine. If nothing else, it would be great to at least see you again and catch up!

Always check the agent’s current production. Statistically, most agents who chose to leave us are not more productive at their new company. You may want to tactfully remind them of that!

You are free to use the recommended best practices in these materials for your consideration. These scripts are not intended to be used verbatim, and they should always be modified for accuracy.
If you choose to make contact by phone or text (i) check phone numbers against the federal DNC registry, any applicable state DNC list and your company DNC list (ii) do NOT use autodialers and (iii) do NOT use artificial voice or pre-recorded messages, this includes those you haven't spoken to in a while. Emails must follow the rules. Emails must be clear it is a solicitation and provide the consumer with an opt-out. Also, before calling or texting referrals, those numbers need to be checked against all applicable DNC lists. Get prior, express, written consent before texting or using artificial or prerecorded messages.